|Job Title: Retail People Director
Name: Caroline Massingham
Degree studied at
Liverpool UniversityBrief job description
I report to the People Director, with accountability for Strategic and Operational HR across 241 Retail Stores and 17 Regional Distribution Centres. I am responsible for people strategy, recrutiment, training, development and motivational implementation. The remit covers 110,000 colleagues within Retail and Distibution. Accountability for 4 Divisional People Managers and 17 Distribution People Managers.
My career so far…
Retail People Director : October 2000.
Head of HR – Owens Corning – Glass Fibre Production. Responsible for HR Operation and strategy for the 2 UK manufacturing sites and Wrexham and Liversage (Yorks).
Head of HR – PowerGen
What does your job involve in a typical day?
Much of my time is spent out in the field visiting Stores and Distribution Centres, holding listening groups and reporting back on the health of the Nation. The details of the visits drive back into the People Team at Head Office who through the development of the People Business Plans strive to fundamentally affect change and deliver timely and responsive solutions to the issues.On a period basis the role also covers, period reviews, coaching of Divisional and Line Managers, recruitment of Senior Managers in the business, particularly at General and Store Management level. Oh and Meetings, meetings and more meetings!!
Board Reports and statistical analysis are also key elements of the job role.
Focus on the inputs and “How” we can make change is also key. To be visionary helps! and sometimes telepathy would be useful!!!.
It is a really mixed role with 1 day spent writing papers on the future strategy for the business to the next implementing “New Rrecruitment Tools” or running seminars and workshops.
What do you like most about your job?
What skills are required in your job?
How many people work for you?
What is your advice to people looking for a career in the food and grocery industry?
The ability to move across a broad and varied band of jobs is also very opportunistic. In ASDA we have no boundaries other than those we create for ourselves. Therefore, if you are looking for a quick return for your effort in terms of career progression then retailing will and can deliver it.